Code of Ethics

At And Then, we are committed to upholding the highest standards of ethical conduct in every aspect of our business operations. Our Code of Ethics serves as a guide for all employees, suppliers, and partners to ensure that we maintain integrity, respect, and responsibility in all our interactions. By adhering to these principles, we strive to contribute positively to society and the environment while providing our customers with exceptional products and interactions.

1. Integrity and honesty:

• We conduct our business with honesty, transparency, and integrity, ensuring that our actions are always truthful and ethical.
• We comply with all laws and regulations governing our industry, and we avoid engaging in any form of deceptive or fraudulent practices.

2. Respect for human rights:

• We respect the fundamental human rights of all individuals, including our employees, customers, and communities.
• We provide a safe and inclusive work environment free from discrimination, harassment, or any form of exploitation.

3. Fair labour practices:

• We uphold fair labour practices and ensure that all employees are treated with dignity and respect.
• We comply with labour laws and regulations, including those related to wages, working hours, and health and safety standards.

4. Environmental responsibility:

• We are committed to minimising our environmental impact and promoting sustainability throughout our supply chain.
• We strive to source materials responsibly, reduce waste, and implement eco-friendly practices in our operations.

5. Supplier relationships:

• We partner with suppliers who share our commitment to ethical business practices and uphold labour and environmental standards.
• We conduct regular audits and assessments to ensure compliance with our Code of Ethics and hold our suppliers accountable for any violations.

6. Customer satisfaction:

• We prioritise customer satisfaction by delivering high-quality products and exceptional service.
• We listen to customer feedback and continuously strive to improve our products and processes to meet their needs and expectations.

7. Community engagement:

• We actively engage with and support the communities in which we operate, contributing to their well-being and development.
• We participate in philanthropic initiatives and volunteer efforts to make a positive impact on society.

8. Conflict of interest:

• We avoid conflicts of interest and ensure that personal interests do not interfere with our professional responsibilities.
• We disclose any potential conflicts of interest and take appropriate measures to mitigate them.

9. Confidentiality:

• We respect the confidentiality of sensitive information obtained in the course of our work and protect it from unauthorised disclosure.
• We use confidential information only for legitimate business purposes and refrain from sharing it without proper authorisation.

10. Compliance and reporting:

• We encourage all employees to report any violations of this Code of Ethics or any unethical behaviour they encounter.
• We investigate reported concerns promptly and take appropriate disciplinary action against individuals found to be in violation.

Conclusion:

At And Then, we recognise that ethical conduct is not just a choice but a responsibility that guides our actions and decisions every day. By embracing these principles, we reaffirm our commitment to integrity, respect, and accountability, ensuring that we contribute positively to the well-being of our stakeholders and the world around us.

Katie 

CEO & Founder, And Then

February 2024